ScaFix
Contact us
Email us and we will get back to you as soon as possible.
support@scafix.appTip: Include screenshots and your device model/iOS version.
Does ScaFix support my scaffold system?
ScaFix shows the current supported catalogue in the app, including Jamax, Layher and HAKI. If your variant is not listed, email support@scafix.app; requests are considered for future updates.
Free preview
The free tier includes one permanent editable project with connected walls and the full 3D view. The complete, order-ready parts list and PDF report require Pro. Pro also includes additional projects.
Subscription and billing
ScaFix Pro can be purchased through Apple’s App Store or Stripe on the web. Pro+ adds your logo alongside ScaFix branding. White Label removes ScaFix branding from the 3D model and PDF report. The local annual price shown is the final price in the displayed currency and includes applicable VAT and tax. The renewal terms shown in Stripe Checkout at purchase apply. If an introductory offer is available, Checkout shows how long it applies and the regular renewal price. The subscription renews until it is cancelled with the provider. Pro+ / White Label: Includes calculated scaffold and wall area in m² or ft².
One account across platforms
A valid purchase unlocks the corresponding tier on web and iOS when both use the same ScaFix account. Signed-in projects, including measurements and project settings, sync between web and iOS. The web app’s parts inventory remains web-only. Do not start a second subscription if the account already has paid access; Stripe customers change or cancel in the customer portal and App Store customers in the App Store. Account deletion does not automatically end the subscription.
Payment before account creation
You may pay on the web before creating an account. To activate the purchase, within 30 days you must create or sign in to a ScaFix account with the exact same verified email address used in Stripe Checkout. You can still create or sign in to an account before payment. If a paid purchase is not claimed within the window, it is automatically cancelled and refunded.
Necessary account, security and service emails are separate from optional email marketing. Only with your explicit consent does ScaFix store your email address, language, verification status, consent time and consent-text version in a separate Firebase marketing list. You can withdraw consent at any time in Settings. Withdrawal or account deletion removes your list entry.